Warranty Service
Ensure Customers Can Enjoy Better Service
After-Sales Service
PKNERGY Provide Warranty Services for our Customers, For the above-mentioned products, you receive the factory warranty valid for 5-10 years. Please contact PKNERGY Customer Service for further details on specific products.
Matters Needing Attention
- This warranty does not cover negligence or misuse of the battery or normal wear and tear.
- Free lifetime technical support & free battery analysis.
- Warranty only applies to the original owner (non-transferable).
- Warranties can be used for an exchange of a component only once.
- Do-It-Yourself modifications or damage due to gross negligence or abuse are not covered by the warranty.
- Misuse, accident, negligence, unauthorized alteration or repair;
- Overuse;
- Violation of operation stipulations.
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